Privacy Policy

At Brandose Media, we respect your privacy and are committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how Brandose Media (“Brandose Media”, “we”, “us”, or “our”) collects, uses, stores, protects and, where necessary, shares information when you visit or interact with our website brandosemedia.com (“Website”), submit an enquiry, contact us, or otherwise communicate with us through our digital channels.

By using our Website or voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will seek your consent before processing your personal data for purposes that require consent under applicable law.

1. About Brandose Media

Brandose Media is a digital marketing and creative agency providing services including, but not limited to:

• Social Media Marketing
• Performance Marketing
• Content Creation
• Search Engine Optimisation (SEO)
• Web Design and Website Development
• CGI Advertising
• Influencer Marketing
• Email and WhatsApp Marketing
• Digital Marketing and related brand communication services

Our Website allows visitors and prospective clients to learn about our services and contact us regarding potential projects, collaborations, business enquiries and other services.

2. Information We May Collect

Depending on how you interact with our Website, we may collect information that you voluntarily provide to us.

Information submitted through forms may include:

• First name
• Last name, where provided
• Email address
• Mobile or telephone number
• Company or organisation name, where provided
• Service or project requirements
• Information included in your enquiry or message
• Any other information you voluntarily choose to provide

You should avoid submitting passwords, financial credentials, government identification numbers or other highly sensitive information through our general enquiry forms unless specifically requested through an appropriate and secure process.

When you visit our Website, certain technical information may also be collected automatically, depending on the technologies enabled on the Website. This may include IP address, browser type and version, device type, operating system, approximate location derived from technical information, pages visited, date and time of visits, referring website or source, general website interaction and usage information, and cookies or similar technologies.

3. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Contacting you regarding a service or project you have asked about
• Understanding your business requirements
• Preparing proposals, estimates or service-related information
• Providing and managing our services
• Communicating with existing or prospective clients
• Improving our Website, services and user experience
• Understanding Website traffic and visitor behaviour
• Monitoring Website performance and security
• Preventing misuse, fraud or unauthorised activity
• Maintaining internal records
• Complying with applicable legal, regulatory and contractual obligations
• Sending marketing, promotional or informational communications where permitted and where required, with your consent
• Performing other activities reasonably necessary for operating and growing our business

We will seek to limit the use of personal data to purposes that are relevant to the interaction or service for which the information was provided, subject to applicable law.

4. Communication and Marketing

If you contact Brandose Media or submit an enquiry, we may use the contact details you provide to respond to your request.

Where permitted by applicable law, we may also contact you regarding Brandose Media services, new offerings, business updates, marketing campaigns, industry or agency-related information, and events or announcements.

Where consent is required for marketing communication, we will seek the appropriate consent.

You may request that we stop sending promotional communications at any time by contacting us using the details provided in this Privacy Policy or by using an unsubscribe mechanism where one is available.

Even if you opt out of promotional communication, we may still contact you where reasonably necessary to respond to an existing enquiry, fulfil a contractual obligation, provide a requested service or comply with applicable law.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files or pieces of information that may be stored on your device when you visit a website. They can help websites remember preferences, understand usage patterns and improve functionality.

We may use cookies or similar technologies for:

• Essential Website functionality
• Website security
• Understanding Website traffic
• Measuring Website performance
• Improving user experience
• Analytics and reporting
• Marketing or advertising measurement, where applicable

Some cookies may be provided by third-party services used on our Website.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the Website.

6. Analytics and Third-Party Technologies

We may use third-party tools and technologies to help us understand Website usage, measure performance, improve our services or support our marketing activities.

Depending on the tools implemented on the Website, such providers may process certain technical or usage information in accordance with their own privacy policies and applicable contractual or legal requirements.

Examples may include hosting providers, analytics platforms, advertising platforms, communication providers, security services and other technology providers.

7. How We Share Information

Brandose Media does not sell personal information collected through its Website as a standalone commercial asset.

We may share or provide access to information where reasonably necessary with:

Service providers — We may use third-party providers for website hosting, website maintenance, analytics, cloud storage, email and communication services, security and fraud prevention, marketing technology, advertising and campaign measurement, and other technology or operational services.

Legal and regulatory requirements — We may disclose information where reasonably necessary to comply with applicable law, respond to lawful requests from authorities, protect our legal rights, investigate suspected fraud or security incidents, enforce contractual or Website terms, or protect the safety and security of our Website, business, users or others.

Business transactions — If Brandose Media is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, relevant information may be transferred or disclosed as part of that transaction, subject to applicable law and appropriate safeguards.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

While we work to protect information entrusted to us, no online transmission or storage system can be guaranteed to be completely risk-free.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing or managing services, maintaining business and transaction records, resolving disputes, protecting our legal interests, and complying with applicable legal, regulatory or accounting obligations.

The actual retention period may vary depending on the type of information, the reason it was collected and any legal or contractual requirements applicable to that information.

When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable law and legitimate business requirements.

10. Your Choices and Rights

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal information.

These may include the ability to:

• Request information about personal data held by us
• Request correction of inaccurate or incomplete information
• Request deletion of personal information, where applicable
• Withdraw consent where processing is based on consent
• Request information regarding the processing of your personal data
• Raise a grievance regarding the handling of your personal information
• Exercise other rights available to you under applicable data protection law

Requests may be subject to reasonable verification requirements.

Where processing is based on consent, withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Some requests may not be capable of being fulfilled immediately or in full where retention or processing is required or permitted by applicable law.

11. How to Request Access, Correction or Deletion

If you would like to access information we may hold about you, correct or update your information, request deletion where applicable, withdraw consent, opt out of marketing communication, or raise a privacy-related concern, you may contact us at:

Email: info@brandosemedia.com

Please include enough information for us to understand and verify your request.

We will make reasonable efforts to respond to valid requests within the timeframe required under applicable law.

12. Third-Party Websites and Links

Our Website may contain links to websites, social media platforms, tools or services operated by third parties.

These third-party websites are outside the control of Brandose Media.

If you choose to visit a third-party website, your interaction with that website will be governed by the privacy policy, terms and practices of the relevant third party.

We encourage you to review the privacy policies of external websites before providing them with personal information.

13. Children's Privacy

Our Website and services are intended primarily for businesses, professionals, organisations and other users who are legally capable of engaging with our services.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at info@brandosemedia.com. Upon receiving a valid request and where required by applicable law, we will take reasonable steps to address the information appropriately.

14. International Processing

Some technology or service providers used by Brandose Media may process information from locations outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.

15. Accuracy of Information

We rely on the information provided by users for many interactions.

If any information you have provided to us changes or is inaccurate, you may contact us to request an update or correction.

You are encouraged to provide information that is accurate, complete and current when submitting an enquiry or communicating with Brandose Media.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, data processing practices, or applicable legal or regulatory requirements.

When we make changes, we will publish the updated version on this page and revise the “Last Updated” date above.

Your continued use of the Website after an updated Privacy Policy is published will be subject to the updated policy to the extent permitted by applicable law.

17. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way Brandose Media handles personal information, please contact us.

18. Governing Law

This Privacy Policy shall be interpreted and applied in accordance with the laws applicable in India, subject to any mandatory rights or protections available to individuals under applicable data protection legislation.